Dès 59 € le store, par 3 · −15 % dès 3 stores, appliqué automatiquement au panier
Collection en préparation : tarifs, caractéristiques et délais confirmés avant l’ouverture des ventes.

Language

Country / region

Cart0

Terms and Conditions of Sale

Article 1 — Purpose

These General Terms and Conditions of Sale (GTC) govern the sales of prepaid mobile data plans (eSIM) concluded between CYBER LINKS LLC ("Toukan") and any consumer customer.

Article 2 — Products

The eSIMs sold are digital products: an eSIM profile delivered by email in the form of a QR code, providing access to a prepaid mobile data allowance, valid in the destination(s) indicated on the product page, for the specified validity period (30 days from activation, unless otherwise stated). The plans are data-only: they do not include a phone number, calls, or SMS.

Article 3 — Price and payment

Prices are indicated in euros, all taxes included. Payment is made online via the secure payment methods offered at checkout. Discount codes apply according to their own conditions, only one code per order.

Article 4 — Delivery

Delivery is digital and immediate: the installation QR code is sent to the email address provided at the time of order, usually within minutes of payment.

Article 5 — Right of withdrawal

In accordance with the regulations applicable to digital content, the customer may withdraw within 14 days as long as the eSIM profile has not been installed or activated. Installation of the profile constitutes a request for immediate execution and renunciation of the right of withdrawal for this product.

Article 6 — "Connected or refunded" guarantee

If the customer is unable to connect in the intended destination despite support assistance, and the incident is attributable to the service, Toukan will fully refund the affected plan.

Article 7 — Compatibility

It is the customer's responsibility to verify before purchase that their device is eSIM compatible and unlocked by the operator. A verification guide is available on the website.

Article 8 — Support

Customer support responds 7 days a week at the email address indicated on the website.

Article 9 — Applicable law

These GTC are subject to the law applicable to the place of establishment of CYBER LINKS LLC, without prejudice to the mandatory consumer protection provisions of the customer's country of residence.